Excessive Force by Hearts2Hearts Bodyguard Victim Speaks Out, Reveals Four Weeks of Recovery Diagnosis

The controversy surrounding girl group Hearts2Hearts and an alleged fan assault by their security team has taken a dramatic turn as the victim, known as “A,” publicly shared her injuries and reasons for not pursuing legal action.

On June 11, A posted a statement on her social media, saying, “I’m 20 years old. I admit I made some mistakes, but how can they treat me like they’re arresting a murderer and then release a statement like that with no guilt?”

She clarified that although legal professionals had encouraged her to file a lawsuit, she ultimately chose not to. “Doctors, lawyers, and even the investigator told me to press charges. But I didn’t do it because I didn’t want the artist to be dragged into this — not because the bodyguard acted in self-defense.”

A followed up with more details about her physical injuries, stating, “I’ve been diagnosed with cervical sprain, lumbar sprain, right arm contusion, and head trauma, with a four-week recovery period. But I’ll be fine.” She added that despite the agency’s claims, she had never attempted to make physical contact with the idols. “I didn’t push or touch anyone from the airport entrance. Still, I’ve got a cracked bone in my arm and a burst blood vessel in my brain.”

Photos posted alongside her statements showed visible bruising on her arms, neck, and torso. She also shared documents confirming a visit to a law firm and her decision not to proceed with legal charges.

The incident occurred on June 8 when Hearts2Hearts arrived at Incheon International Airport with bodyguards ahead of their overseas schedule. A fan collided with one of the group’s members, prompting a security guard to aggressively shove her — a moment captured on video and widely circulated online.

As public criticism mounted over the alleged excessive use of force, SM Enơtertainment released a statement claiming, “At the departure site, a known ‘sasaeng’ persistently pushed and attempted physical contact with our artists from the airport entrance. Despite repeated attempts by managers and security to stop her, she continued.”

However, netizens remain divided, with many calling for accountability from both the agency and its security personnel.

• From an outsider’s perspective, it might seem frustrating—like, “Why don’t they sue?” But when you’re 20 years old, and you’re the one involved, with lots of people watching and the other party being a big corporation, it’s probably not that easy… Still, I do wish they would sue though. 😢
• Are people seriously blaming the victim right now? No matter what that person did, that kind of response is unacceptable. Even if a thief broke into your house, you know you can’t react like that, right? That’s not self-defense.
• That idol just walked past like they were babysitting… I just hope at the very least they stand up for their own rights. Fans’ feelings pass eventually anyway.
• But seriously, I hope they consider legal action 😢. Everything’s already out in the open now, and it’s too late to hope the idol doesn’t get mentioned. At least try to reclaim your rights… I know idol fans are often treated like untouchables, but I’m so furious. It’s bad enough they got assaulted, and now they’re being subjected to media manipulation too—do fans really have to endure all that? What, is the fandom world outside the reach of the law or something? How does this make any sense? It feels like the agency is acting this way because they know fans hesitate to take legal action and feel burdened by it.
• Isn’t the agency acting like this because they know that if they stir up young fans’ emotions, even things that clearly deserve lawsuits will get overlooked? lol

As the debate rages on, many are questioning the broader implications of the incident — not just about overzealous security, but about the imbalance of power between entertainment companies and young fans.